Applicant FAQs

A: An application is required for anyone 18 years or older that will occupy the home.

A: The minimum credit score required is 600 for each occupant 18 years or older.

*Our Resident Flex program allows up to one applicant to have a non-qualifying credit score if they meet all other criteria and their income IS NOT being used for qualification. Availability of Resident Flex varies by property and is subject to owner approval.

Please note that meeting credit requirements does not necessarily guarantee approval. Applications may still be declined for other factors.

A: No, all applicants must meet credit and background requirements.

A: If an applicant does not have a credit score, then a cosigner will be required. Please see cosigner requirements for qualifications.

Cosigners must be a non-occupant with a credit score of 700 or above. Cosigners may not be used for income qualification, except in the case of full-time students. Availability of cosigners varies by property and is subject to owner approval.

A: We offer Teachers, Veterans and First Responders (Police, Firefighters and Paramedics) a $100 discount on move-in costs.  Thank you for the service you give to our community.

A: The Resident Benefits Package includes items that provide convenience, protection, and professional services to residents. For more information, please visit Resident Benefits Package

A: Once you’ve submitted your application, our team will reach out to you (typically within 1 business day) to request documents. The items needed are:

1. A copy of each applicant’s Driver’s License
2. Three (3) most recent paystubs

These items can be emailed to Phoenix@RentalsAmerica.com or faxed to 480-374-5506.

A: The application process can vary depending on how quickly we receive required documents and obtain owner approval. In most cases, applications are processed within 1-2 business days.

A: Our team will communicate with you primarily through email, and we are available by phone as well.

A: In most cases, the lease must start within 30 days from the date the application is submitted.

A: No, you do not need to schedule a time to sign. Once your application is approved, our team will prepare the lease agreement and then email it to be signed electronically.

A: All deposits are due at the time of lease signing (usually within 1-2 business days from the date the application is submitted).

A: Akita, Alaskan Malamute, American Bull Dog, Belgian Malinois, Cane Corso, Chow Chow, Dingo, Doberman, German Shepherd, Mastiff, Pit Bull, Presa Canario, Rottweiler, Siberian Husky, Staffordshire Terrier, or Wolf Hybrid

A: HOA dues are paid by the homeowner.  As a resident, you are responsible for paying any fines for HOA violations while you are renting the home. 

A: The number of occupants may not exceed 2 persons per bedroom (except Tempe).

A: The City of Tempe has a unique rule that limits the maximum number of unrelated people that can live together to three (3).  This restriction applies regardless of the size of the home or number of bedrooms in the home.